Lily's Garden - Your Teleflora Florist in Ann Arbor, MI
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303 Detroit St. Suite 106 Ann Arbor, MI 48104 (734)663-2693 (800)262-3898 

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ABOUT US
About The Company
 
Areas Served
 
Contact Information
 
Specialty Services
 
Delivery Policy
 
Payment Options
 
Store Hours
 
Substitution Policy
 
Privacy Policy
 
 
 
 
Lily's Garden

ADDRESS   303 Detroit St. Suite 106
  Ann Arbor
  MI 48104
PHONE (734) 663-2693
  (800) 262-3898
EMAIL customerservice@lilysgarden.com
 




 
 About The Company

Known as Ann Arbor’s European Flower Market, Lily’s Garden has thrived over the last 25 years serving individuals and businesses alike. Located in the shops at Market Place in Ann Arbor’s Historic Market district, we are just minutes away from the University of Michigan campus, as well as all area hospitals including, UofM, Mott Children’s Hospital, St Joseph Mercy and Veteran’s. Daily deliveries are also made to Muehlig, Nie, Stark and Janowiak Funeral Homes.

Lily’s Garden is family owned and operated and we take pride in every order that goes out the door. All arrangements and flowers are 100% guaranteed for freshness and quality.

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 Specialty Services

Exceptional quality and selection are what you’ll find at Lily’s Garden. Importing flowers from around the world gives us a large spectrum of fresh flowers to choose from, ensuring your bouquet will be unique and stand out in any crowd. In our store, customers have freedom to select and try different combinations and colors of fresh flowers which we arrange and deliver if needed. Chocolates, balloons or stuffed animals are available creating an even bigger smile as they open the door.

In addition to our extensive everyday floral services, Lily’s Garden specializes in floral creation for weddings and events. Call to set up a personal appointment with one of our creative design experts.

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 Store Hours

Our shop is open from 9-6 Monday through Friday and 9-4 on Saturdays.

We are closed on most Sundays except for Valentine's Day 2010 and Mother's Day.

To help assure on-time delivery for specialty products and special order flowers, please call us and we would be happy to assist you.

Our shop will always be closed on the following holidays: Thanksgiving Day Weekend, Christmas Day, December 26th, New Year's Day, Easter, Memorial Day, Independence Day, and Labor Day.  We close at 3pm on Halloween.

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 Areas Served

Lily’s Garden delivers to Ann Arbor and Ypsilanti Monday through Saturday.

We also deliver to the following facilities
Anna Botsford Bach HomeArbor Care
Arbor Medical GroupBortz Health Care Of Ypsilanti
Brookhaven Manor RetirementC & H Community Home-Funerals
Center For Behavior & MedicineChelsea Community Hospital
Fairview Pines IncGilbert Residence
Glacier Hills Nursing CtrGlacier Hills Retire/Comm-Sale
Glastonbury Adult Foster CareHealth Care Innovations
Heartland Health Care CtrHillside Terrace Retirement
Holden Perinatal HospitalHospital Health Svc Credit
Huron Valley Mens InstitutionJanowiak Funeral Home Inc
Lurie TerraceMi Heart & Vascular Institute
Muehlig Funeral Chapel IncNeighborhood Health Clinic
Nie Funeral Home IncOakwood Occupational Health
Reichert Health CtrRiverview Outpatient Psych
Select Specialty HospitalSt Joseph Clinical Laboratory
St Joseph Mercy Behavioral SvcSt Joseph Mercy Health Stop
St Joseph Mercy HospitalSt Joseph Mercy Maple Hlth Bld
Stark Funeral Svc Memorial IncSunrise Assisted Living
Sunrise Of Ann Arbor Asst LvgSuperior Woods Inc
Towne Centre PlaceUniversity Hospital Pediatric
University LivingUniversity Of Michigan
University-Mi Health SystemsUs Veterans Medical Ctr
Vascular & Interventional DivVet Affairs Med Ctr
Veterans HospitalVillage At St Joseph Hospital
Washtenaw Medical Arts Bldg

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 Delivery Policy

A local delivery fee of $8.00 will be added to each order, for each address. (For deliveries outside our local delivery area, there is a $3.00 wire service charge in addition to our standard delivery of $8.00.)

U.S. orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day or may require a special delivery charge to be taken out the same day if there is a driver available.

We will do our best to accommodate deliveries at specific times of the day, but we cannot guarantee it without a special delivery charge as our driver will have to re-route all our daily deliveries.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet at this time.

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 Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.  If a certain flower is unavailable, we will make every attempt to contact you and let you know what options are available.

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 Contact Information

If you have any questions or need more information, please contact us by e-mail at customerservice@lilysgarden.com or weddings@lilysgarden.com or call us directly at (800) 262-3898. We're always here to serve you and make your flower-sending experience a pleasure.

Lily's Garden
303 Detroit St. Suite 106
Ann Arbor, MI 48104

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 Payment Options

         

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 Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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Lily's Garden
734-663-2693
1-800-262-3898


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